April 22, 2008

Top Consumer Complaints in New Jersey

Used Cars

Computer Sales

Debt Collection

Internet Sales / Goods

Telecommunications

Home Improvement Repair - General

Health Spas / Health Clubs

Home Furniture / Furnishings

Car Repair

March 3, 2008

What Is The Cost of a Used Car?

You would think that this was an easy question. But when the answer is in the context of calculating salesman commissions you might be amazed at how the dealer calculates the answer. The answer should be simple which is the cost at which the dealer acquires the car. The dealership has already been reimbursed for overhead and expenses by charging a "pack" on each deal to each salesman. BUT the dealer ads money to the acquisition price of the used cars, sometimes known as ups or ads. What is either the need or the justification for this? Usually the pay plans are based on profit for the sale of each car, as agreed by the salesman and the dealer. These ups are usually not disclosed to any of the salespeople since it is "none of their business"

If you work in either sales or finance at a car dealership you should start asking some questions about the COST of the used cars that you are selling and how the dealer gets these numbers.

Carton and Rudnick litigates these cases against car dealerships, located at 262 HWY 35 Red Bank NJ 07701, 732-842-2070

February 21, 2008

Car Salesman Getting Ripped Off? Part I

Guess what? In the car business dealer take as many liberties with their employees as they do with the customers. There are two basic profit centers: The front end and the back end. The salesmen get paid on the front end only. This is the "cost" of the car as compared to the selling price. Some people think the cost is the invoice of the car or better known as tissue. The higher level employees get paid on the overall profit of the dealership which includes all the items considered after market, warranties etc.

The problem occurs when calculating the cost for calculation of the gross commisionable proceeds for the employees. The dealers add costs to the acquisition price of the car. Some dealers call them "ups". The dealers increase the cost by the amount of the ups to reduce the commissions.

Usually the pay plans are based on the costs of the products. The dealers take liberties with increasing the cost of the vehicles without disclosing this to the staff, because they exclusively control access to this information.

If you are a car salesman and you think that the dealership is improperly calculating your pay or improperly increasing the cost of the vehicles feel free to call Carton and Rudnick for a free consultation.

October 2, 2007

New Jersy Car Salesman: Pay Plan Fraud

Many car salesman are also victim of dealership fraud. They have a pay plan that is in writing. Despite the simplicity of the pay plan (commissions as a percentage of profit) the dealership inflates the cost of vehicles to reduce their pay. They will add on various, questionable costs to the "cost" of the car. Much of this is hidden from the salesman: Pack, used car kitty, lot fees, bruise fees, dent fees.

Dealerships will also claim that a product such as GAP or ETCH cost a certain amount which is false

Car salesman are left with few options because they risk being blackballed and out of the industry. Turnover is very high at most dealerships and this is part of the reason.

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