New Jersey has resolved claims against HIKO energy. It was alleged that this company was making false promises as to savings that customers would receive when they switched their service to HIKO energy.
They mislead customers based on the following:
Guarantees that, if they switched from their utility companies, they would see monthly savings of as much as 10 percent in their electric and/or natural gas bills during the first six months.
Statements to consumers that, after the first six months, their monthly bills would never exceed those of the utility companies.
According to the company’s website they represent the following:
HIKO Energy, LLC is committed to lowering the cost for energy consumers in all markets we serve. As a local, independent supplier, we understand the needs of both residents and businesses within our greater community. With that in mind, we strive to offer the most competitive pricing in the marketplace. Our goal is to provide excellent customer service and a tailored cost savings plan that’s right for each person or need.
This company now must change their practices.
consumer lawyer and consumer fraud