The Asbury Park Press is reporting that there have been indictments of Michael Kouvaras, 55, of Maplewood and Salvatore Rivello, 56, of Matawan. They were indicted for theft by deception, identity theft, deceptive business practices and defrauding secured creditors. I will be getting a copy of the indictment form the…
You have a range of choices, none of which are really attractive. Return to the dealership and confront the management. You need to be very confident and have the ability to negotiate against skilled salesmen and do it under stress. You don’t have a chance. You know it and the…
Many dealerships, of medium to large size, have insurance for claims of consumer fraud. One of the largest companies that writes this insurance was Universal Underwriters, which was purchased by Zurich. BUT the coverage usually only pays for the cost of a lawyer and will not pay money to the…
I have a pending class action suit in Superior Court of New Jersey alleging that Saturn of Toms River is not providing the employee discount to those who should receive the General Motors employee discount. If you have acquired a car from Saturn Toms River and think that you should…
Affirmative misrepresentations are actionable under the New Jersey Consumer Fraud Act. See, Cox v. Sears, 92 N.J. Super 1, (1994). In order for an affirmative misrepresentation to be actionable under the New Jersey Consumer Act, it must be 1) material to the transaction; 2) fact; and 3) false. See Gennari…
Most people do not understand that selling cars is a complicated process wherein the salesmen are specially trained to sell cars. They have rehearsed lines. They have specific instructions as to where to stand and where to sit at the dealership. Selling cars is a process. When you understand this…
Most people think that the consumer has the right to cancel a car purchase agreement within three days from signing the agreement. This in not true. You cannot cancel a contract, but there are a few exceptions. The dealer permits you to cancel the contract within a certain period of…
TECHNOLOGY Reasonably priced technology assures that dealers are aware of any damage to a car that they sell. An Elcometer. This device measures the thickness of the paint on the car. There are manufacturer standards for paint thickness. There are standards for consistency on a car. This device can absolutely…
The answer is simple: YES, YES, YES. AUTOMOTIVE INDUSRTY STANDARDS Dealers are required to inspect the cars before they sell them to the public. Industry standards mandate this result. They are in the best position and have the expertise to make these safety inspections. This aside, common sense mandates this…
To understand how dealerships treat consumers you need to understand where they make their money. This is a great site that gives detailed reports on how and where dealers make their money. Certainly worth a look. http://www.nada.org/Publications/NADADATA/