BusinessWeek magazine did an article in the most recent addition about the internal problems at General Motors and the claims of a whistle-blower. This is excellent article addressing the internal problems that General Motors has been having types of vehicles.
In essence, the article states that a internal General Motors worker complained about numerous prompts vehicles and he thought he was trying to improve the company. General Motors did not see it that way and the article addresses what he did and what General Motors did in claimed retaliation.
The case was dismissed
Kelley had been the head of a nationwide GM inspection program and then the quality manager for the Cobalt’s predecessor, the Cavalier. He found flaws and reported them, over and over, and repeatedly found his colleagues’ and supervisors’ responses wanting. He thought they were more concerned with maintaining their bureaucracies and avoiding expensive recalls than with stopping the sale of dangerous cars. Eventually, Kelley threatened to take his concerns to the National Highway Traffic Safety Administration. Frustrated with the limited scope of a recall of sport-utility vehicles in 2002, he sued GM under a Michigan whistle-blower law. GM denied wrongdoing, and the case was dismissed on procedural grounds. Kelley’s career went into hibernation; he was sent to work in another part of the company, and GM kept producing its cars.
Don’t you think that the appropriate action (for consumer safety) for GM would be to address the issues, especially safety issues, raised by one of their employees. Apparently, General Motors did not think so and continued to produce the vehicles
from the article
On June 16, GM recalled an additional 3.16 million U.S. vehicles, across seven models, bringing the total recalled this year in North America to 20 million. “This latest recall raises even more questions about just how pervasive safety problems are at GM,” said Fred Upton (R-Mich.), chairman of the House Energy and Commerce Committee, in a statement. “This is not just a Cobalt problem.”
In response to questions from Bloomberg Businessweek, GM issued a statement on June 17: “We are going to reexamine Mr. Kelley’s employment claims as well as the safety concerns that he has, and that’s part of our redoubled effort to ensure customer safety.”
Too little, too late?
Does GM care about its customers?