February 24, 2013

Did You Purchase a Tiffany Ring From Costco?

Did You Purchase a Tiffany Ring From Costco?

Tiffany has sued Costco over the purported sale of a Tiffany Ring!!

The allegations are as follows:


Tiffany says it believes possibly thousands of engagement rings were sold to unsuspecting customers who believed the rings were authentic Tiffany products but in fact were not.

If you have purchased a Tiffany ring form Costco please contact Carton and Rudnick to have us investigate the case


CARTON AND RUDNICK LLC

January 7, 2013

Free Drinks?

Free Drinks worth $58 million.

The ABA Journal reported that an attorney in Chicago who made a claim against Southwest Airlines pertaining to a change or modification to a free drink coupon policy which resolved the lawsuit at a value up to almost $60 million.

According to ABA Journal, the class action suit which was filed by Mr. Levitt alleging that Southwest Airlines breached the agreement with their customers pertaining to whether or not the airline would agree to honor $5 drink vouchers without expiration dates. According to the ABA Journal, the settlement is based on an estimate of $29 million to $58 million.
Initially, the drink vouchers were provided to customers who purchased special Business Select seats with the airline.

If this claim were filed in the New Jersey state courts, there also would be an allegation of fraud or consumer fraud. It is not clear whether such allegation was made in this particular case. Under New Jersey law under the Consumer Fraud Act, the petitioners of the class action would be seeking treble damages or basically cancellation of the expiration dates of the coupons.

Southwest Airlines disputed allegations in the case and representatives stated that they were very confident that if the case were litigated, Southwest would have prevailed.

Continue reading "Free Drinks?" »

January 3, 2013

Tough Questions for a Car Dealer

INTERROGATORIES FOR DEALER

1. When did this defendant acquire the subject vehicle?

2. While the vehicle was in the possession of the defendant was the car ever damaged, if so explain how, the amount of damage and how it was fixed, and by whom.

3. Did this defendant ever inspect the vehicle, if so when, why, and the results?

4. Describe all service performed in this car and attach all repair orders

5. List all conversation between the parties and all testimony you will use at the trial

6. List all pre delivery services and products purchased by the plaintiff, list price and documents indicating that the plaintiff agreed to purchase the product and all conversations supporting the claim that plaintiff agreed to purchase the product or service.

7. Was the plaintiff ever told that the car had not been in an accident, and of so by whom?
8. How much money was forwarded to the MFGR to have the car certified?

9. List each employee who was involved in any way with this transaction

10. Explain the certification process and attach all documents supporting same

11. List selling prices for vehicles set forth in demand for documents number 12
.
12. Who was the used car manager who inspected the plaintiff’s vehicle and where is his report?

13. When the dealership acquired the plaintiff’s car did they own a paint thickness meter and if so was it used on the plaintiff’s vehicle?

14. If not why?

Continue reading "Tough Questions for a Car Dealer" »

January 1, 2013

Suing a Car Dealer for Selling a Car With Damage

New Jersey is a notice state which means there are very liberal pleading requirements for most claims BUT some specificity is required for fraud. The following is an example of a complaint that was filed against a car dealership in New Jersey.

CARTON AND RUDNICK
788 SHREWSBURY AVENUE
BUILDING 2, SUITE 204
TINTON FALLS, N.J. 07724
732-842-2070
FAX: 732-879-0213
ATTORNEYS FOR PLAINTIFFS.
OUR FILE NO.:


James XXXXXX

Plaintiff,

Vs.
CHERRY HILL XXXXXX

Defendants. SUPERIOR COURT OF NEW JERSEY
LAW DIVISION
MONMOUTH COUNTY

DOCKET No.

CIVIL ACTION

COMPLAINT AND DEMAND FOR JURY


1. On or about April 11, 2012, the defendant, Cherry Hill XXXXX, were corporations licensed to do business in the state of New Jersey.
2. On that date, the defendants were in possession of an automobile which was sold to the plaintiff. The vehicle was a 2008 Ford Expedition with 38,334 miles, vehicle identification number XXXXX.
3. The defendants previously acquired this vehicle either from (a) auction or (b) trade vehicle on a transaction.
4. It is asserted that the defendant has a set policy for inspecting the vehicles which they received either (a) from the auction or (b) on trade.
5. It is believed that the defendant, employees, technicians who have been specifically trained by the defendant dealer were certified technicians and have passed all of the relevant tests and have the appropriate qualifications to work for the defendants.
6. It is also asserted that the defendants’ employee used car manager who is experienced in valuing cars and observing damage on vehicles which are either (a) obtained from auction or (b) obtained on trade.
7. It is believed that both the employee technicians OR used car manager viewed or inspected the vehicle which was acquired by the defendants and ultimately sold to the plaintiff being the 2008 Ford Expedition.
8. It is asserted that the defendants upon their inspection of the vehicle created checklists and/or certain reports documenting their inspection.
9. It is believed that the defendants during their inspection of the vehicle by either the (a) used car manager or (b) technicians observed damage on this vehicle.
10. It is believed that the aforementioned individuals (a) used car manager or (b) technicians observed certain defects in the vehicle which would have alerted them to the fact that further investigation was required which would have revealed that the vehicle had been involved in an automobile accident.
11. It is also asserted that the defendants have access to AutoCheck.
12. It is also asserted that the defendants have access to Carfax.
13. It is also asserted that had the defendants accessed AutoCheck or accessed Carfax, they would have found out and discovered that the vehicle had been in an automobile accident.
14. It is asserted that as a result of the foregoing the defendants knew or should have known that the vehicle was in an accident and they should have made appropriate disclosures to the plaintiff because it is industry standards.
15. The defendants were aware that consumers rely upon information from the salesman and the dealer employees with regards to the condition of the vehicle.
16. It also asserted that the defendants’ salespeople are aware that if they advised plaintiffs or consumers that the vehicle has been in an accident, it is going to affect their purchasing decision.
17. In this case, the defendants affirmatively misrepresented the vehicle was not in an accident, knew that the vehicle was in an accident, failed to disclose same to the plaintiff, breached all applicable expressed and applied warranties resulting in an ascertainable loss to the plaintiff.
18. The defendants also committed acts of fraud because they intentionally and willfully lied to the plaintiff about the print and facts causing the plaintiff’s damages.
WHEREFORE, the plaintiff demands judgment against the defendants jointly and severally together with interest and costs of the suit with punitive damages.

COUNT II

1. When the plaintiff reasserts the previous facts as if set forth at length therein.
2. At all times hereinafter, John Does 1 through 100 are prior purchasers and/or were in possession of the vehicle, caused such damage and failed to make appropriate disclosures and/or advised the defendant Cherry Hill XXXXX and/or XXXX XXXXX the vehicle had been in an automobile accident. This constitutes fraud and consumer fraud resulting in damages to the plaintiff.

WHEREFORE, the plaintiff demands judgment against the defendants jointly and severally together with interest and costs of the suit.

DESIGNATION OF TRIAL COUNSEL

Pursuant to the provisions of Rule 4:25-4, the Court is advised that JONATHAN RUDNICK, ESQ., is hereby designated trial counsel.

CERTIFICATION

I hereby certify that, pursuant to R. 4:5-1(b)(2), this matter in controversy is not the subject of any other action pending in any Court or of a pending arbitration, nor is any action or arbitration proceeding contemplated.

December 30, 2012

Discovery in Auto Fraud Arbitration - Court

DEMAND FOR DOCUMENTS

1. Entire deal jacket
2. Any letters received from anyone acting on the plaintiff’s behalf
3. Invoice
4. All repair orders for this car
5. All insurance estimates and damage reports for this car
6. Deal Recap
7. Expert reports
8. Documents to be used at trial
9. Entire service history
10. All documents used in the certification process
11. Communication with the MFGR regarding the final certification and transmittal any proceeds sent to the MFGR.
12. VINS of all of the certified used cars that were sold by the dealership in the one year before the plaintiff’s transaction that either had 1) an accident/damage reported in CARFAX or 2) known damage to the car before the sale to the customer.
13. VINS of all of the certified used cars that were sold by the dealership in the one year before the plaintiffs transaction
14. If you are going to assert that the damage (alleged) done to the plaintiffs vehicle has no effect on the value or the selling price of the car please bring all records for any vehicle that was sold by the dealership with ANY damage disclosed and/or accident on CARFAX.
15. Any advertisement for the plaintiff’s vehicle
16. Book out sheet for the plaintiff’s vehicle to the financing source
17. Copies of any and all GALVES , NADA or any manuals used by the used car manager or any dealer employee to value used cars
18. Copy of the certification manual applicable to the plaintiffs car
19. Website material pertaining to the quality of certified used cars
20. Dealer license
21. Dealer bond

Continue reading "Discovery in Auto Fraud Arbitration - Court" »

December 30, 2012

What the Dealer Needs to Tell You When You Are Buying a Car

What the Dealer Needs to Tell You When You Are Buying a Car!

The New Jersey Consumer Fraud Act must be followed when the dealer is selling a car.

1. If you ask a question the dealer must provide an honest, accurate - NON DECEPTIVE ANSWER -

If you ask if the car has been in an accident the dealer must provide an accurate answer. If the dealer states that the car was never in an accident, then you find out the car has been in an accident, the dealer provided an inaccurate answer AND it is their duty to know the accurate answer. They are liable under the NJ Consumer Fraud Act There are some other requirements but this answer is primarily accurate. Their claim that they did not know (good faith) is not a defense.

2. Their statement that the car was NOT in an accident also would constitute an express warranty. An express warranty can be created many ways, including an express statement that the car was not in an accident. The New jersey law on this point (Uniform Commercial Code NJSA 12:3-313)

3. A selling dealer has an obligation to inspect all cars before sale and guarantee that they pass inspection (some transaction permit this to be waived by customer). Some dealers even charge for this service and some get paid by the manufacturer of the car.

4. If the dealer knows there is a defect and they fail to advise you or knowingly lie to you that creates an entire separate claim for common law fraud.

5. As is clauses need to be addresses separately, as they can be a defense under certain circumstances

December 27, 2012

Selling loaner Car Violated NJ Consumer Fraud Act

The Law Journal is reporting a Consumer Fraud Act (UDAP) case wherein the seller of a car did not advise that a car was used as a loaner violated the Consumer Fraud Act.

More to follow


Consumer Fraud Act Violated by Not Revealing Used Car's History
In an apparent ruling of first impression in New Jersey, a car dealer has been held in violation of the Consumer Fraud Act for selling a used car without disclosing its prior use as a loaner.

This is consistent with what I have been stating for years. If a used car dealer does not not make disclosures of material facts there is a violation of New Jersey Law, Consumer Fraud Act

October 25, 2012

MBA TECHNOLOGY PRESENTATION

List to Presentation
Hardware
• Phones - VoIP VOCALOCITY
• Dual Monitors - STUDY
• Digital dictation – Dragon and Quickscribe
• Operating systems – XP, windows 7 and Windows 8, IOS
• Backups – Mozypro, tape, on and off site
Scanners -
• Smart phones
• Tablets
• Fax and E-fax- efax.com
• Credit card
Software
Computer software
• Audio
• Video
• Imagery
• Suite (Microsoft/copies/alternatives)
File/Document Management – LUCION.com
• Project management: Amicus, Small Firm, Needles, Big Firm
• Billing – PCLaw and Needles
• Jon Lomurro three favorites -
• Jon Rudnick three favorites - Google Scholar Courts Online Legal Technology Blog Consumer Affairs NJ OPRA Online

Collaborative sites
Dropbox, Sky Drive, Google Dox
• Out of office sites: logmein.com, gotomypc.com
• Directory listings: AVVO, Super Lawyers, Linkedin, Ethics Issue
Common community connections
• Facebook,
• Google Plus,
• MySpace
Website Marketing/Web Building/blogs
• Findlaw
• Lawyers.com

August 3, 2012

Bait and Switch Advertising and Fraud

New Jersey law defines bait and switch within Administrative Code regulations. As an example, the regulation specifically says that when you advertise a vehicle and it is part of a plan not to sell it or lease it at the advertised price is considered bait and switch.

As an example, if a car dealership would advertise a car for $1, lure potential consumers into the car dealership to purchase a car for $1, and not have it actually ready or available or willing to sell it for $1, this would be considered bait and switch.

There are also terms in the industry such as the golden hammer. An example of this is when there might be a vehicle advertised at a very good price, however, when ultimately, the consumer, arrives at the dealership, it is damaged or has some dings or dents to it and the customer does not want to buy it even at the advertised price.

The very point of bait and switch is to lure customers to the dealership with the promise of low priced automobiles. Also, if the vehicle was actually purchased, they would have to withdraw the advertisement from the newspaper or other published advertisement. In essence, bait and switch is baiting customers and switching them into another car as the term implies. Again, this would violate the New Jersey Consumer Fraud Act in addition to potentially violating other administrative regulations constituting per se consumer fraud under the New Jersey Consumer Fraud. Quite simply, bait and switch is illegal and improper.

July 24, 2012

What is Bait and Swith Advertising?

Bait and switch advertising?

Do you know what bait and switch advertising is?

There is a LEGAL Definition under NJ law and there is a common sense definition.

Bait and switch advertising: Newspaper advertisements!

More to come!

Bait and switch examples

July 15, 2012

Buying a Car is Awful Because... Tell Me... e Mail Me...

Buying a Car is Awful Because... Tell me...

I would like to know why you think buying a car is awful and keep it brief if you can BUT feel free to tell me the whole story jonr@cartonandrudnick.com

I will publish the e mail (in part or in whole) on my site or blog for all to see. Have fun!

I have represented over a thousand people and have purchased many cars myself. Almost every experience related to me is the same. It sucked. The reasons are different BUT the results are the same. It sucked!! Take a look! Here too about the tricks.

I would describe it as follows:

It is like going to a circus and you get pick pocketed by a clown. You then complain to the guy running the circus and he sicks the tigers on you and you lose your arm, in addition to your wallet.
Then weeks later somebody calls you to see how you liked the circus! WOW

Please be advised that this is satire. A joke. Designed to make you think. Obviously every transaction does not end up like this but some do.

THE HOOK Lets get them to the dealership

You see an advertisement. You see a brand new car on the lot you drive buy. A friend tells you about a great deal at the local dealership. A great internet lead. WHATEVER.

Splashy news paper advertisements, color photos, splashy internet advertisements, cool web pages and many many many cars to choose from.

Try to FIGURE out the fine print and all of the conditions to buy the car: Loyalty programs, military discounts, student discounts, special authorized sales, contests, promotions, Cars.com, Edmunds.com, KBB.com Bla Bla Bla. Cannot take it anymore?

Guaranteed Credit Promises

What about the advertisement for guaranteed credit? Have you seen this before? Are there any guarantees in life.. NO. How can credit suddenly have an exception to all the rules (death taxes etc) with a guarantee? Got me but they do and people want to buy it because of desperation and lack good credit. They know where the week spots are and they hit you there!

It only gets better when you get to the dealer! Good Luck!

They get you to the dealership and the journey REALLY begins...................................

Guaranteed Financing

Credit Approvals

Trade values

YO YO deals

Bait and switch

No prices

Hours on the lot

Cars Missing

Trade vehicle in the back

Mysterious price increases and interest rate increases

June 5, 2012

Was Your Car Damaged Before Purchased?

New Jersey Consumer Fraud Laws

In a dealership litigation where a Plaintiff is alleging that a vehicle has been in a prior automobile accident despite representations from the dealer to the contrary that the vehicle has not been in an accident, one issue in the case is (a) to what extent that the dealer was aware, and (b) to what extent is the vehicle subject to repair costs. Ordinarily, in these cases but not necessarily in every case, an expert might be obtained to determine the nature and extent of the damage, to what extent the damage was known to the selling dealer and whether or not the dealer should have been unknown of the defects and the level of repairs that needed to be occasioned upon the vehicle.